Manager of Administration
VANCOUVER, VANCOUVER, CANADA
About First Majestic Silver Corp.
First Majestic is a publicly traded mining company focused on silver and gold production in Mexico and the United States. The Company presently owns and operates four producing underground mines in Mexico: the Los Gatos Silver Mine (the Company holds a 70% interest in the Los Gatos Joint Venture that owns and operates the mine), the Santa Elena Silver/Gold Mine, the San Dimas Silver/Gold Mine, and the La Encantada Silver Mine, as well as a portfolio of development and exploration assets, including the Jerritt Canyon Gold project located in northeastern Nevada, U.S.A. First Majestic is also proud to own and operate its own minting facility, First Mint, LLC, and to offer a portion of its silver production for sale to the public.
Guided by the highest standards of socially responsible mining, First Majestic is committed to working safely, ethically and with integrity within the communities that we operate in. We strive to manage our environmental impacts and contribute to local sustainable development. This commitment to social responsibility is integrated into our business strategy and recognized throughout the organization as essential to the long-term growth of our organization and the prosperity of the communities in which we do business.
We are looking for a professional and experienced Manager of Administration.
Reporting to the CEO, the Manager of Administration is responsible for: 1) overseeing the administration of the Vancouver corporate office, including reception, office services and events management, and 2) providing comprehensive administrative support to the CEO. This position serves as a reliable partner to the CEO and is required to manage confidential information with discretion, professionalism and exceptional communication skills. Key responsibilities include overseeing complex travel arrangements, managing the CEO’s calendar, collaborating with senior leadership, and preparing reports, presentations, and correspondence.
KEY RESPONSIBILITIES
Office Administration:
• Supervise the day-to day operations of the office administrative staff.
• Oversee office reception and administrative tasks.
• Develop, review and improve administrative systems, policies and procedures.
• Ensure the seamless running of the corporate office including:
o Ensure the kitchen, stationery rooms and boardrooms are clean and fully stocked.
o Manage and oversee the storerooms and stock control of all inventory, including but not limited to Annual/ Sustainability Reports, swag, beverages and cleaning supplies.
o Act as the point of contact for matters relating to security, after hours access to the office and other emergencies (leaks, electrical issues, etc.).
• Manage 2 annual budgets exceeding $2M for large-scale projects, such as sourcing, proofing, shipping, and distribution of branded corporate wear for 1,500 staff situated in Mexico, the US, and Canada.
• Manage the building lease agreement, acting as main point of contact for the landlord.
• Provide relief reception coverage when required.
• Oversee and/or collaborate on ad-hoc projects.
Executive Assistant to the CEO:
• Manage, coordinate and schedule the CEO’s travel, meetings and appointments.
• Process expense reports for the CEO, ensuring currency conversions are accurate, receipts are sourced from international vendors and reconciliations completed on time.
• Maintain an accurately coordinated and secure document repository of all information required by the CEO and being able to access this and provide relevant information with immediacy.
• Type and edit confidential presentations, reports and correspondence.
• Compose routine letters, emails and memorandums as required.
• Manage sensitive information with confidentiality, discretion and professionalism.
• Be available outside of regular business hours for all concierge-type services related to the role of the CEO (including travel issues, immediacy of response for document provision, calendar rescheduling and other matters).
• Perform general administrative and personal support tasks to help the CEO manage both professional and personal commitments.
Executive Travel Management
• Responsible for making all travel arrangements for the CEO, Board of Directors and C-Suite, including logistics management of schedules to obtain flight quotes, secure flight selections, book flights, hotel accommodations and ground transportation. This includes preparation of comprehensive itinerary portfolios for reference, adding individual travel items to calendars and liaising with travel suppliers in foreign countries to ensure specific travel needs are met.
• Oversee two direct reports who coordinate customized travel arrangements for 40 employees, 20 of whom are high-frequency travelers.
• Oversee the travel budget of $1.5M for Vancouver employee business travel arrangements, including:
o Acting as the central point of contact and having immediate knowledge of the whereabouts of each traveler (coordinating and managing schedules, meetings, flights and calendars across time zones, reporting to safety, security and ground logistics teams).
o Acting as the primary point of contact for all delays, ground transportation, travel queries or other challenges experienced by travelers while in transit.
Events Management
• Plan, schedule and promote Company events, including meetings, interviews, orientations, training sessions and team building events. This includes:
o Initiating, scheduling and running the event committee meetings including preparation of agendas and minutes.
o Compiling, managing and monitoring an annual event budget of $300,000.
o Creating, dispatching and managing the event invitations, all RSVPs and specific event requests.
o Securing all activities related to the event with vendors, managing the payment process and ensuring delivery against the contract.
o Ensuring event communication to all staff is comprehensive and timely.
o Setting up for the event and being the last to leave at the end of the event once all bills are settled and signed for.
o Evaluating and tracking the feedback from each event with presentation of post event evaluation to the committee.
• Preparation of all hosting, travel and event requirements for the Board of Directors meetings for up to 20 people, 6-8 times per year with budget of $50k. This includes the event management for the company’s Annual General Meeting at which the public, shareholders and staff may be present.
• Schedule and manage the event logistics for the quarterly Town Hall meetings for 60+ attendees, four times per year. This includes in-person and online coordination for Mexico, USA, and Canadian employees.
Bullion Store Management:
• Manage the Canadian Bullion Sale department including monitoring for daily orders, overseeing the fulfillment (packing orders, preparing shipping labels) of orders and monitoring customer delivery.
• Responsible for overseeing the monthly inventory stock count, providing input into the reconciliations and presenting the formal reports to the CEO and other key stakeholders.
• Maintaining document control for the provision of annual audit requirements.
• Coordinate with First Mint in the USA for all orders shipped between Canada and the US and vice versa.
• Liaise and coordinate with Corporate HR and regional teams for the provision, shipping and receipt of the annual loyalty rewards for up to 1,500 employees.
Health & Safety:
• Lead the Vancouver corporate office’s health and safety program, including creating and implementing guidelines to ensure workplace safety.
• Act as Co-Chair (Employer Representative) of the Joint Health & Safety Committee (JHSC) to deliver and report on all requirements of the JHSC in line with WorkSafeBC regulations.
• Prepare and conduct comprehensive Health & Safety training for all new hires.
• Fulfill the role of Tenant Floor Warden in the event of emergencies; report and communicate to the Building Incident Commander and ensure the safety of all staff.
• Prepare and conduct interim Health and Safety training to all staff (lunch ‘n learns) to enhance safety awareness and update employees on program changes, new information and safety considerations.
QUALIFICATION AND SKILL REQUIREMENTS
• Post secondary degree or diploma in Marketing, Business Administration, or a related discipline.
• A minimum of 8 years of executive-level experience in office administration, preferably supporting a senior executive in a global company. Mining industry experience is an asset.
• Exceptional time management skills, including the ability to prioritize demands to efficiently meet all needs promptly and under tight deadlines.
• Highly organized and detail-oriented with commitment to accuracy; ability to establish priorities and adapt as they change.
• Strong English communication skills, both verbal and written.
• Demonstrated ability to work under pressure whilst maintaining a calm and professional demeanor.
• Experience with global travel coordination and extensive calendar management.
• Proficient in planning and coordinating activities and corporate events.
• Strong problem-solving, critical thinking and interpersonal skills.
• Ability to maintain strict confidentiality of highly sensitive information.
• Sound business acumen and the ability to anticipate the unexpected.
• Advanced Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Eligible and available for domestic and international travel as needed.
• Available on-call as required outside of regular business hours.
Why Join Us?
Joining the First Majestic team means being part of an empowered, passionate, and talented workforce committed to growing our business through ethical, innovative, sustainable, and safe practices. We promote a culture of innovation, collaboration, continuous improvement, and creativity. We are committed to supporting the career aspirations of all our employees through training and development and by providing unique and challenging opportunities.
As a Manager of Administration, you’ll receive a best-in-class total rewards program including:
• Eligibility to participate in our Long-Term Incentive Plan (LTIP) and Short-Term Incentive Plan (STIP) programs.
• Comprehensive benefits program including Extended Health Care, Dental, Vision, Life/Disability.
• RRSP matching.
• Health Spending Account (HSA)
• Employee Family Assistance Program (EFAP).
• Fitness and Transportation Subsidies.
Base Salary Range: $90,000 - $120,000.
Expected Salary: Actual base salary is determined by factors such as qualifications, relevant experience, prevailing market conditions for the specific role, and internal equity.